Withdrawal

WITHDRAWAL FAQ

Withdrawal of funds from your trading account can credited to the bank account on record with ODMarkets. Please send us your full banking details, including your bank`s name, address, IBAN/SWIFT number, your bank account number, your full name etc. For first time withdrawal, please provide us with the necessary verification documents.

- Withdrawal requests must be accompanied by: Clear color copy of your Passport including your written signature
- Clear copy of recent Utility Bill (any bill that is not older than 3 months and comes to your name and address of residence e.g. water bill, electric, gas, telephone etc…) or Bank Statement
- You need to submit your documents only one time. All your personal information, payment details and documents are managed according to a very firm information security policy, as expected from an organization that provides Financial Services to end users and in charge of Safekeeping of Clients Accounts. You can find more information here: Privacy Policy. If at any point you encounter problems please do not hesitate to contact us by email, Live Chat or phone. We are committed to assisting you in every way possible.

Withdrawal requests take up to five business days to process. Delays beyond our control might occur due to third party withdrawal payment methods.

Yes, withdrawal requests are subjected to withdrawal processing fee depending on the requested amount. You are liable for all withdrawal fees. The actual withdrawal fee will be deducted from the amount withdrawn.

If you cannot see your withdrawal funds following 14 business days of your transaction, please send us a bank statement showing transactions of a 14 business day time period. We will then provide you with a bank SWIFT document of the transaction that will help your bank to locate the funds.